On May 16, 2017, FieldEdge announced that it was partnering with ReviewBuzz. The partnership has an aim of providing customers of FieldEdge an easy and fast way of improving their online reputation. FieldEdge is a world-class company that provides field service management software to reputable home service contractors. Here is a look at online reputation management and why even such a high profile company had to seek the services of an online reputation management company.
Reputation is everything to business, reveals onlinereputationreviews.com. It builds over time by earning customers’ trust. One negative word from a single customer may prove disastrous to a company. Being present on social media allows an entrepreneur to see what others say about the business. It makes it possible also to monitor comments and ensure they are positive as only positive feedback will move the business forward.
Focusing on online reputation has always resulted in improved sales. A high positive online reputation provides a business with a significant competing advantage. An outstanding online reputation is an indication that a company’s services or products are of remarkable quality. When announcing their new partnership, FieldEdge said they found out that to a significant percentage of customers online reviews bear the same precedence as personal recommendations.
A business will not always receive positive publicity. However, managing its online reputation allows it to retain the trust of its customers so that it can continue growing. Many companies spend a fortune on online advertisement and marketing. They can save a lot of money and energy by focusing on their online reputation. It is evident that customers trust online reviews more than adverts.
Any business interested in leading in the local market and expanding into the global market should hire an online reputation management specialist. These professionals conduct thorough competitor analysis and keep the company updated on the competitors’ actions. They also focus on ensuring that the company always has a positive online image. However, it is necessary to choose carefully because the business can benefit immensely when the selected specialist meets all its marketing needs.