The current CEO of the Papa John’s pizza company has put out a heartfelt and well-written letter of apology to the public. In this letter, he apologizes to all of the friends, partners and customers of the Papa John’s Pizza Company. He has delivered a sincere apology to anyone that might have been hurt or offended by the words of the past CEO of the company.
He states that the week of controversy has been the hardest for him out of his 22 year career with Papa Johns. He wishes to clarify to the public that the words of the past do not in any way, shape or form reflect his own personal views or the values of the Papa John’s Pizza Company. Steve Ritchie states that any kind of insensitive language or racism have never and will never be tolerated in any level of the company.
According to his crunchbase profile, he wants the people to understand that Papa John’s is not composed of only one person. Papa John’s is a company that is made up out of more than 120,000 hard-working employees all over the world. These people work is local owners comments operators comments corporate and franchise team members that are constantly doing their best to provide the customer with better service and better Pizza. Steve Ritchie Papa Johns knows that the people deserve more than just words, so he has promised to implement actions that will provide solutions to the problems of the past. One of the solutions is to seek out outside experts so that they may audit the company’s internal inclusion practices, culture and diversity. This will help the management to know what the company’s strengths and weaknesses are so that they may set more clearly defined goals for the betterment of the company as a whole.
The CEO also promises to send out it’s Senior Management to obtain valuable information from employees from every franchise. He hopes to use this feedback to pave a path for the company to move forward from the pains of the past. Steve Ritchie will continue to be transparent with the people so that they may hold him and the company accountable every step of the way. Also check his profile on Bloomberg.